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Title: Consumer Complaint Process

How to File a Complaint

The North Houston Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the North Houston Bank should contact the Texas Department of Banking.

The North Houston Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of checks activities should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas  78705-4294

Telephone Number:
1-877-276-5554 (toll free)

Fax Number:
512-475-1313

Email: 
consumer.complaints@banking.state.tx.us

Website:
www.banking.state.tx.us


North Houston Bank is patentado bajo las leyes del Estado de Texas y por leyes del Estado es sujeto a vigilancia regulada por el Departamento Bancario de Texas. Cualquier consumidor deseando archivar una queja en contra de North Houston Bank debe contactar el Departamento Bancario de Texas.

North Houston Bank se ocupa en el negocio de vender cheques como agente para una compania autorizada bajo las leyes del Estado de Texas y sujeta a vigilancia regulatoria por el Departamento Bancario de Texas. Cualquier consumidor deseando registrar una queja con respecto a las actividades de venta de cheques debe contactar al Departamento Bancario de Texas.

Los consumidores pueden registrar las quejas con el Departamento Bancario de Texas contactando al Departamento a traves de uno de los medios indicados abajo:

En Persona o U.S. Correo:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas  78705-4294

Telefono No.:
1-877-276-5554 (gratis)

Fax Number:
512-475-1313

Email: 
consumer.complaints@banking.state.tx.us

Website:
www.banking.state.tx.us

 

 
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