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Title: Privacy Policy

Privacy Policy
We realize that our customers entrust us with personal information, and it is our policy to maintain our customers' information in a confidential manner. We are committed to protecting the security and privacy of our customers' personal information, as well as personal information of all consumers who visit our bank and website.

Information We Collect
We collect nonpublic personal information about you from the following sources:
* Information we receive from you on applications or other forms
* Information about your transactions with us, our affiliates, or others
* Information we receive from a consumer reporting agency

Sharing Customer Information
We do not disclose any nonpublic personal information about our customers to nonaffiliated third parties except as set forth in this policy and as permitted by law. For example, we share information that is necessary to service your account, protect against fraud, or when we contract with third party agents or service providers to provide products or services on our behalf.
We may also disclose, as permitted by law, all of the information we collect as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.

Fair Credit Reporting Act Notice of Sharing Information with Affiliates
From time to time, we may disclose information regarding our experiences and transactions with you to financial service providers, such as other banks, with which we are related by common ownership or affiliated by corporate control, so that they may offer or provide additional services to you. We also may share other information we obtain about you (e.g., from third parties, such as credit reporting agencies) with those companies, unless you notify us before the information is initially communicated that you do not want us to share that information. You can tell us not to share such information by writing to us at:

North Houston Bank
P.O. Box 11626
Houston, TX 77293
Attn: Compliance DepartmentYou must include the following information:

* Name
* Address
* Social Security Number
* And the request 'Please do not share information about me with the Bank's affiliates that does not relate solely to the Bank's experiences or transactions with me unless otherwise permitted by law.'

For joint accounts, a request by one owner will apply to all owners. If account owners live at different addresses, please include the addresses of all account holders in writing.

Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Sharing of Former Customer Information
We share and protect information about former customers the same way we share and protect information about current customers as described above.

Confidentiality and Security
We allow access to non-public personal information about you only to those employees who have a need to know that information in order to provide products or services to you. Our employees are trained to respect customer privacy and to access customer information only when they have a business reason to know the information. In addition, we maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your nonpublic information.

We feel strongly about protecting the privacy of children. As such, we do not knowingly collect or use personal information from children under the age of 13 through this website, without obtaining verifiable consent from their parents and/or legal guardian. Should we determine that a child under the age of 13 sent or otherwise provided personal information to us, that information will be used only to obtain consent from their parent and/or legal guardian.

Frequently Asked Questions
Privacy on the North Houston Bank Website

What personally identifiable information is collected on this site?
North Houston Bank does not use our website to collect personal information from you unless you provide it to us. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

How is my information used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested).

What anonymous information is collected on this site?
Anonymous clickstream information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.

How does this site use cookies?
The North Houston Bank website does not currently use cookies.

Links
This site may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

E-mail Links
We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference.

For more information
If you have any questions, concerns or comments, please e-mail webmaster@northhoustonbank.com.

 
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