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Privacy Policy
We realize that our customers entrust us with personal information, and it
is our policy to maintain our customers' information in a confidential manner.
We are committed to protecting the security and privacy of our customers'
personal information, as well as personal information of all consumers who
visit our bank and website.
Information We Collect
We collect nonpublic personal information about you from the
following sources:
* Information we receive from you on applications or other
forms
* Information about your transactions with us, our affiliates,
or others
* Information we receive from a consumer reporting agency
Sharing Customer Information
We do not disclose any nonpublic personal information about
our customers to nonaffiliated third parties except as set
forth in this policy and as permitted
by law. For example, we share information that is necessary to service
your account, protect against fraud, or when we contract with
third party agents
or service providers to provide products or services on our behalf.
We may also disclose, as permitted by law, all of the information we collect
as described above, to companies that perform marketing services on our
behalf or to other financial institutions with which we have joint marketing
agreements.
Fair Credit Reporting Act Notice of Sharing Information with
Affiliates
From
time to time, we may disclose information regarding our experiences and
transactions with you to financial service
providers, such as other
banks, with which we are related by common ownership or affiliated
by corporate control,
so that they may offer or provide additional services to you. We also
may share other information we obtain about you (e.g.,
from third parties,
such
as credit
reporting agencies) with those companies, unless you notify us before
the information is initially communicated that you do not
want us to share
that information.
You can tell us not to share such information by writing to us at:
North Houston Bank
P.O. Box 11626
Houston, TX 77293
Attn: Compliance DepartmentYou must include
the following information:
* Name
* Address
* Social Security Number
* And the request 'Please do not share information about me
with the Bank's affiliates that does not relate solely
to the Bank's experiences
or transactions
with me unless otherwise permitted by law.'
For joint accounts,
a request by one owner will apply to all owners. If account
owners
live at different
addresses,
please include the addresses of all account holders in writing.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information
about you and your accounts. Should you ever believe that
our records contain
inaccurate or incomplete information about you, please notify
us. We will investigate
your concerns and correct any inaccuracies.
Sharing of Former Customer Information
We share and protect information about former customers the
same way we share and protect information about current customers
as described above.
Confidentiality and Security
We allow access to non-public personal information about
you only to those employees who have a need to know that
information
in
order to
provide
products or services to you. Our employees are trained
to respect customer privacy
and to access customer information only when they have
a business reason to know
the information. In addition, we maintain physical, electronic,
and procedural safeguards that comply with federal regulations
to safeguard
your nonpublic
information.
We feel strongly about protecting the privacy of children. As such, we
do not knowingly collect or use personal information from children under
the age of 13 through this website, without obtaining verifiable consent
from their parents and/or legal guardian. Should we determine that a
child under the age of 13 sent or otherwise provided personal
information to us, that information will be used only to obtain consent
from their parent and/or legal guardian.
Frequently Asked Questions
Privacy on the North Houston Bank Website
What personally identifiable information is collected on this
site?
North Houston Bank does not use our website to collect
personal information from you unless you provide it to
us. This means
that you can visit
our site without telling us who you are or revealing
any personally identifiable
information
about yourself.
How is my information used?
When you supply information about yourself for a specific purpose,
we use the information for only that purpose (such as to
provide the service
or
information
you have requested).
What anonymous information is collected on this site?
Anonymous clickstream information is collected for every
visitor to this site. This includes pages viewed, date
and time, and
browser type.
IP
numbers are
not stored, but are temporarily used to determine domain
type and in some cases, geographic region. We do not make
any association
between
this information
and a visitor's identity.
How does this site use cookies?
The North Houston Bank website does not currently use cookies.
Links
This site may contain links to other Web sites. Please
note that when you click on one of these links, you
are entering
another
site. We
encourage you to read
the privacy statements of these linked sites as their
privacy policy may
differ from ours.
E-mail Links
We use e-mail links located on this site to allow you
to contact us directly via e-mail. We use the information
provided in
your e-mail to respond
to your questions or comments. We may also store
your comments
for future reference.
For more information
If you have any questions, concerns or comments,
please e-mail webmaster@northhoustonbank.com.
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